Ivanti Endpoint Manager software distribution requested through Ivanti Neurons for ITSM self-service portal

Often, I receive questions about the integrations used in Ivanti Automation. I already described the integration between Ivanti Automation and Ivanti Neurons for ITSM (formally known as ISM). But in this blog, we will go a step further.

What if you can install software from the Ivanti Endpoint Manager requested by the self-service portal of Ivanti Neurons for ITSM?

What is needed to accomplish this masterpiece of integration? Please read this blog, which describes the prerequisites, software, add-ons, and configurations.



Bulk import Ivanti Automation Global Variables

Ivanti provides many Ivanti software or 3rd party software connectors for Ivanti Automation on the Ivanti Marketplace (https://marketplace.ivanticloud.com/). Most of the connectors use Variables and need to be created before a connector Task is used in a Module.
This blog describes how to create Global Variables by importing in bulk from a CSV file with Ivanti Automation. This blog includes the Building Block for Ivanti Automation which can be found at the end of the blog.