Often, I receive questions about the integrations used in Ivanti Automation. I already described the integration between Ivanti Automation and Ivanti Neurons for ITSM (formally known as ISM). But in this blog, we will go a step further.

What if you can install software from the Ivanti Endpoint Manager requested by the self-service portal of Ivanti Neurons for ITSM?

What is needed to accomplish this masterpiece of integration? Please read this blog, which describes the prerequisites, software, add-ons, and configurations.