Documenting Ivanti Identity Director workflows can be a lot of work. Making this easier I created a Visio Stencil with all workflow actions available in Ivanti Identity Director.
But what are workflow actions in Identity Director?
When creating a new service in the Entitlement Catalog there are two triggers, Delivery and Return. These triggers can handle workflows. Identity Director delivers 21 workflow actions.

To document the workflows I created a Visio stencil with all workflow actions and flows available in Ivanti Identity Director.
Example of a workflow documented in Visio:

Download Visio Stencil.
After downloading extract the file and copy to
%UserProfile%\Documents\My Shapes